At A-TONE SUPPLEMENTS, our mission is to assist you in achieving your wellness goals. We believe in the efficacy of our products, and we recommend using them consistently for a minimum of 14 days to experience the full benefits. If you find yourself unsatisfied after this period but within our 30-day money-back guarantee, kindly contact us at email@example.com.
Please be advised that modifications or cancellations to orders must be made within 24 hours of the purchase. After this timeframe, changes may not be possible as the order would have entered the processing phase. Refunds for canceled orders within 24 hours will be processed within 7 business days.
30-Day Money Back Guarantee:
We are confident in the effectiveness of our products and encourage a trial period of at least 14 days. If, within 30 days of your purchase, you remain dissatisfied and wish to return items, you may do so. Please note that shipping fees, if applicable, are non-refundable.
To initiate a return, please reach out to our support team via the Contact Us form on our website or by directly emailing us at firstname.lastname@example.org. For a prompt resolution, provide your Order Number or the Name and E-Mail Address used for the order.
We take utmost care in packaging our products. If you receive a damaged item, inform us within 72 hours of delivery. Email email@example.com with a clear photo of the damage. We will assess eligibility for a no-cost replacement. Damaged packaging without harm to the product is not considered damage.
Shipping and Delivery:
While we strive for timely delivery, we are not liable for delays beyond our control, such as those caused by couriers, customs, or unforeseen shipping issues. For delivery concerns, contact the courier directly. We are not responsible for lost, stolen, or delayed packages.
Incorrect Shipping Address:
Customers must ensure the accuracy of their shipping address. If incorrect and not notified within 24 hours of order placement, a resend or refund will not be granted.
Please note that we retain the right to modify this Return & Refund Policy. Customers are responsible for reviewing the latest version before purchase. By purchasing and using A-TONE SUPPLEMENTS products, customers acknowledge acceptance of this Return & Refund Policy.